Bringing the web shop and the till onto one stock pool removed oversells and gave the team one version of the truth.
The challenge
This is placeholder copy used to lay out the case study template. The business runs a growing click-and-collect operation, and had outgrown the systems it started with. Stock counts were done by hand, reporting arrived days after it was useful, and each part of the operation kept its own version of the product file.
The solution
Placeholder copy. OpSuite was introduced across the business in stages, starting with the product file and moving on to tills, stock control and reporting once the data was clean.
- One central product file shared by every till and department
- Live stock levels visible to buyers and floor staff
- Handheld devices for goods-in, counts and price checks
- Daily reporting delivered to the management team
The results
- Placeholder metric — stock accuracy improved across all departments
- Placeholder metric — hours saved each week on manual admin
- Placeholder metric — faster service at peak trading times
Placeholder quote. Add the customer testimonial here once the final copy has been approved.
Placeholder name, Placeholder role
This is a placeholder case study created for design and layout purposes. Replace the text and imagery before launch.
